Who we are

This Privacy Policy applies to Mega Valve & Fitting Pte Ltd, a company based in Singapore. We specialize in the distribution of Ultra-High Purity and Industrial flow control components for the semiconductor and related industries.

We are committed to protecting your personal data in accordance with applicable data protection laws. This policy outlines how we collect, use, and safeguard information when you interact with us through our website (https://megavalve.com.sg.) or other communication channels.

 

What personal data we collect and why we collect it

We collect personal data that you voluntarily provide to us—such as your name, email address, and any information submitted through forms or comments—to respond to your inquiries, improve our services, and maintain the functionality and security of our website. We may also collect technical data automatically, including your IP address, browser type, and usage patterns, to help us analyze traffic and enhance user experience. All data is collected with care and used only for legitimate business purposes in accordance with this policy.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

When you submit information through our contact form, we collect the data you provide—such as your name, email address, and message content—solely for the purpose of responding to your inquiry or request. We do not share this information with third parties without your consent, and we store it securely to protect your privacy. By using the form, you consent to the collection and use of this information in accordance with this policy.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use analytics services to better understand how visitors interact with our website. These tools collect information such as your demographic, browser type, pages visited, and time spent on the site. This data helps us improve our content, user experience, and overall performance. The information is collected in an anonymized or aggregated form and is not used to identify individual users. You can opt out of analytics tracking by adjusting your browser settings or using tools provided by the analytics provider.

 

Who we share your data with

We do not sell or rent your personal data to third parties. However, we may share your information with trusted service providers who help us operate our website and deliver our services—such as hosting providers, analytics tools, and customer support platforms. These partners are contractually obligated to keep your data secure and use it only for the purposes we specify. We may also disclose information if required by law or to protect our legal rights.

 

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

 

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

 

Where we send your data

Your personal data may be transferred to and stored on servers located outside Singapore, depending on the services we use (e.g., cloud hosting, analytics). In such cases, we ensure that these transfers comply with the requirements of Singapore’s Personal Data Protection Act (PDPA). This includes taking appropriate steps to ensure that the overseas recipient provides a standard of protection comparable to that under Singapore law, such as through contractual agreements or other legally recognized safeguards.

 

Your contact information

If you have any questions or concerns about this Privacy Policy or how your personal data is handled, please contact us at enquiry@megavalve.com.sg

 

Additional information

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we do, we will revise the “Last Updated” date at the top of the policy. We encourage you to review this page periodically to stay informed about how we are protecting your information.

How we protect your data

We implement a range of administrative, technical, and physical safeguards to protect your personal data. These include secure servers, encryption, access controls, and regular security audits. Our team is trained on data protection best practices, and we continuously monitor our systems for vulnerabilities.

What data breach procedures we have in place

In the event of a data breach, we will promptly assess the situation and take immediate steps to contain and mitigate the impact. If the breach is likely to result in significant harm, we will notify the Personal Data Protection Commission (PDPC) and affected individuals in accordance with Singapore’s PDPA requirements. Our incident response plan includes investigation, remediation, and communication protocols.

What third parties we receive data from

We may receive personal data from third-party platforms or services that you interact with—such as payment processors, social media platforms, or marketing partners—only when you have given them permission to share your information with us. This data is used to enhance your experience and is handled in accordance with this Privacy Policy.

What automated decision making and/or profiling we do with user data

We do not engage in automated decision-making that produces legal or similarly significant effects on individuals. However, we may use basic profiling techniques—such as analyzing browsing behavior or purchase history—to personalize content, improve user experience, and deliver relevant marketing messages. These processes do not override your rights or freedoms.

Industry regulatory disclosure requirements

We may disclose your personal data if required to do so by law, regulation, or legal process, or in response to valid requests by public authorities (e.g., a court or government agency). We also comply with industry-specific regulations where applicable, such as those governing e-commerce, telecommunications, or financial services in Singapore.

Clarity of retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.